Refunds & Returns Policy
Refunds & Returns Policy
Order Cancellation
You can cancel your order anytime before it has been shipped. If your order has already been paid for and you need to make changes or cancel it, please contact us within 4 hours when you make your purchace.
Refunds
Your satisfaction is our top priority! We want you to shop with confidence, which is why we offer a customer satisfaction guarantee to ensure you receive your order on time and as described.
When you shop at Pooshwear, you’re covered by the following guarantees:
✅ Full refund if the mistake was our fault, you don’t receive your order on time if the products you order is not in stock
✅).
✅ Full or partial refund if the item is not as described.
Refunds are not available under the following conditions:
Your order does not arrive due to factors within your control (e.g., incorrect shipping address provided).
Your order does not arrive due to exceptional circumstances beyond our control (e.g., customs delays, natural disasters).
Courier delay, we have no control over the shipping service, please contact your courier services for delay of packages
All of our products come with a-day money-back guarantee. If you need a refund, simply reach out to us via our Contact Us page or email us at info@pooshwear.com, and we’ll process your request promptly.
Easy Returns
We want you to love your purchase! That’s why we offer a 30-day money-back guarantee on all products. If you’re not satisfied, simply contact us, and we’ll arrange a refund or replacement.
Returns must be made at your own expense. All return must be in original packages, must not be worn, no defect, no stain no watermark/sweat mark, there is no return on all lingerie and inside garment for health and safety reason.
Please reach out to us before returning any items, and we’ll guide you through the process.
Our goal is to make your shopping experience hassle-free, and we’re always here to help!
For assistance, contact us at info@pooshwear.com.
Address:
7700 Hurontario Street
#503 #2225 Burampton Ont.
L6X4M3
2899701200
